Privacy Policy

This Privacy Policy ("Policy") is designed to inform users ("you" or "your") of Strancore Financial Corporate Solutions Asia ("we," "our," or "us") about how we collect, use, disclose, and protect your personal information when you visit our website or use our services. We are committed to safeguarding your privacy and ensuring that your personal information is handled responsibly, in accordance with the relevant data protection laws of the Philippines, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.

By accessing or using our website and services, you consent to the practices described in this Policy. If you do not agree with our practices, please do not use our website or services.

1. Information We Collect

We may collect the following types of personal information from you:

Personal Information: We may collect your name, contact details (such as email address, phone number, and postal address), date of birth, and government-issued identification numbers when you submit inquiries, request information, or sign up for our services.

Financial Information: In the course of providing insurance brokerage services, we may collect financial information, including bank account details and payment card information, necessary for processing payments and claims.

Log and Usage Data: We collect information about your interactions with our website, including your IP address, browser type, pages visited, and the time and date of your visit. This information is collected using cookies and similar tracking technologies.

Special Categories of Personal Information: In certain cases, we may collect sensitive personal information, such as health-related data, for the purpose of providing specific insurance products. We will obtain your explicit consent before collecting such data.

2. How We Use Your Information

We use your personal information for the following purposes:

Provision of Services: We use your information to provide you with insurance brokerage services, including policy issuance, claims processing, and customer support.

Communication: We may use your contact information to communicate with you about your insurance policies, updates, and promotional offers.

Legal Compliance: We may process your information to comply with legal obligations and requirements, such as fraud prevention and anti-money laundering checks.

Analytics and Improvement: We use log and usage data to analyze and improve the functionality and performance of our website and services.

3. How We Share Your Information

We may share your personal information with the following third parties:

Insurance Providers: We may share your information with insurance companies to facilitate the underwriting and processing of insurance policies.

Service Providers: We may engage third-party service providers to assist with various aspects of our business operations, including payment processing, data analysis, and customer support.

Legal and Regulatory Authorities: We may disclose your information to law enforcement or regulatory authorities when required by law or in response to legal processes.

4. Your Privacy Rights

You have certain rights regarding your personal information under Philippine data protection laws, including:

Access: You may request access to the personal information we hold about you.

Correction: You can request the correction of inaccurate or incomplete personal information.

Deletion: You may request the deletion of your personal information under certain circumstances.

Objection: You have the right to object to the processing of your personal information for certain purposes.

Data Portability: You may request the transfer of your personal information to another data controller.

To exercise your rights or make any inquiries about your personal information, please contact us using the contact details provided in Section 8.

5. Data Security

We employ appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, please be aware that no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

6. Changes to this Privacy Policy

We reserve the right to update this Policy at any time to reflect changes in our practices or legal requirements. We will notify you of any material changes through our website or other means as required by law.

7. Contact Information

If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at info.sfcs.asia@gmail.com.

8. Governing Law and Dispute Resolution

This Privacy Policy shall be governed by and construed in accordance with the laws of the Philippines. Any dispute arising out of or in connection with this Policy shall be subject to the exclusive jurisdiction of the courts of the Philippines.

By using our website and services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.